1. Notify Us Of A Problem
If you discover a problem upon check-in, please notify us immediately. This will allow us to respond to the problem as quickly as possible and will also ensure that you or your family is not held responsible. If you wait more than 24 hours to inform us of a problem (with the exception of refrigerator and air conditioning failures), we will assume that the problem or damaged item was a result of your stay.
Remember: Call right away - so you won't have to pay.
2. Observe The Occupancy Limits
We reserve the right to refuse occupancy if, in the agent's opinion, occupancy is detrimental to the property. We do not rent to groups, house parties, etc., only families, couples, and responsible adults 24 years and older. The occupancy limits in each home description are firm and are closely monitored. Occupancy Limits are based on the number of beds in the home. While all beds are listed to allow flexibility in sleeping arrangements, no overcrowding is allowed. No campers, tents, or motor homes may be used in conjunction with a rental unit to increase capacity. Guests who exceed the occupancy limits will face immediate termination of the rental, with no refund of rental monies paid. Please include all members of your family in your planning and rent a home of sufficient size.
3. Protect The Home From Damage / Missing Items
Please note that you are personally responsible for any damages or missing property that occurs during your stay. Leave furniture and other contents in their original location and condition. The "Guest of Record" will be required to pay for any and all damages which occur during his/her occupancy, not limited to the amount of the Security Deposit.
4. Locked Closets
Many of our homes have an owner's locked closet or storage room for their personal items. Tampering with locked closets will result in a charge to the guest's security deposit. Please respect these areas as they are not intended for use.